ESTATE BOARDS – TERMS & CONDITIONS
 (Le Gallez & Co Ltd trading as Estate Boards)
Last updated: December 2025
 
1. About Us
Estate Boards is a trading name of Le Gallez & Co Ltd, a company registered in England & Wales.
 Company Number: 07844151
 Registered Office: 3 Mallock Road, Torquay, Devon, TQ2 6AF
 VAT Number: 4984283774
 All services offered under the Estate Boards brand are supplied and invoiced by Le Gallez & Co Ltd until Estate Boards is incorporated as a separate legal entity.
 
2. Definitions
“We”, “Us”, “Our” – Le Gallez & Co Ltd trading as EstateBoards
 “You”, “Your”, “Client” – The estate agent or business instructing board services
 “Board” – Any for-sale, to-let, sold, let-by, or branded signage provided by the Agent
 “Service” – Installation, changes, retrievals, storage, or any related work

3. Scope of Service
We provide:
 • Installation of for-sale, to-let, sold, and other property boards
 • Board changes (e.g. Sold / Under Offer / Let By)
 • Re-erects
 • Board retrieval
 • Storage and organisation of boards and fixings
 • Location logging and installation photographs where available
 • Digital tracking via our internal systems
 We do not design or print boards unless separately agreed.
 
4. Instructions & Turnaround Times
4.1 All instructions will be managed and processed through our BoardTrack software.
4.2 Requests received after 4:00pm may be processed the following working day.
4.3 Turnaround times may vary depending on weather, access, workload, and operational conditions.
4.4 Urgent or same-day instructions may be subject to an additional charge.
4.5 Clear placement instructions are recommended. BoardTrack allows for specific What3Words placement locations; otherwise, we will install the board at the most suitable visible position.
4.6 BoardTrack has been designed so maximum evidence in the form of photographic & what3word locations can be provided withing the install instructions to aid the install.

5. Permission & Access
5.1 You are responsible for ensuring the property owner or landlord has given permission for a board to be installed.
5.2 You are responsible for ensuring safe and reasonable access to the property boundary.
5.3 We reserve the right to decline installations where access is unsafe or significantly obstructed.
 
6. Installation Limits & Surface Conditions
6.1 Boards are installed from ground level using standard tools. We do not use ladders, access equipment, or fix boards above safe working height.
6.2 We do not attach boards to walls, render, brittle surfaces, brickwork, door frames, window frames, or any structure where damage is likely.
6.3 We are not responsible for damage caused by hidden ground conditions such as buried utilities, concrete, pipes, or roots.
6.4 If the ground is unsuitable for a secure installation, we will install the board as safely as possible and notify you.

7. Liability
7.1 We take reasonable care during installation, but we are not liable for damage unless caused by our negligence.
7.2 We accept no liability for boards that are:
 • moved by owners, tenants, neighbours, or third parties
 • damaged by weather, vandalism, theft, or accidental interference
 • installed or altered by anyone other than us
7.3 You remain responsible for compliance with planning rules, advertising regulations, and local authority requirements.
7.4 Our total liability for any claim is limited to the amount paid for that specific service.
7.5 Nothing in these terms limits liability for death or injury caused by negligence.

8. Board Ownership & Condition
8.1 Boards remain your property unless otherwise agreed.
8.2 You must supply boards and posts in good usable condition.
8.3 If a board becomes unsafe, no longer usable, or unsuitable for installation, we may notify you.
 
9. Storage
9.1 We dry-store boards and fixings securely and organise them for efficient use.
9.2 Damaged, outdated, or unbranded stock may be disposed of after reasonable notice.
 
10. Retrievals
10.1 Retrieval requests must be submitted when marketing concludes.
10.2 We are not responsible for boards left at properties where no retrieval instruction has been provided.
10.3 Retrieved boards are returned to our storage facility unless otherwise agreed.
 
11. Charges & Payment
11.1 Pricing will be confirmed during onboarding or within your proposal.
11.2 All invoices are issued by Le Gallez & Co Ltd.
11.3 Payment terms are 28 days from invoice date unless agreed otherwise.
11.4 We may suspend service if invoices remain unpaid after the due date.
11.5 Late payments may incur administrative charges, recovery fees, and interest at the statutory rate.
11.6 Any invoice queries must be raised within 7 days.

12. Cancellations
12.1 Requests cancelled after an operative has travelled may still be chargeable.
12.2 We reserve the right to cancel or amend service due to operational constraints, access issues, or unsafe conditions.

13. Term, Exclusivity, Grace Period & Termination
13.1 30-Day Grace Period (Trial Phase)
A 30-day grace period applies from the date the Client’s account is activated or from the date of the first instruction, whichever is earlier.
During this grace period:

• either party may end the service with no penalties,

• exclusivity does not yet apply, and

• only completed works are chargeable.

If service continues beyond the 30-day grace period, the full contract term in clause 13.2 will automatically apply.
13.2 Contract Term (12-Month Minimum)
Following the grace period, all clients enter a 12-month minimum service term.
After the initial 12 months, the contract continues on a rolling 3-month basis, unless terminated with 90 days’ written notice.
13.3 Exclusivity of Board ManagementFrom the end of the grace period, the Client agrees that Estate Boards will be the exclusive provider of board installation, changes, retrievals and storage for all properties within our operational areas.
This ensures consistent stock control, accurate tracking and safe, professional board management.
13.4 Early Termination (Within First 12 Months)
If the Client terminates during the 12-month term (after the grace period), a termination fee equal to 2 months of average board activity will apply.
This covers operational handling, stock management, and retrieval costs.
13.5 Termination by EstateBoards We may suspend or terminate service immediately if:

• invoices remain unpaid beyond terms

• instructions are persistently unreasonable, unsafe or unmanageable

• BoardTrack is misused

• repeated access issues prevent safe installation

• behaviour makes continued service unworkable

The minimum term or rolling period remains enforceable unless waived at our discretion.
13.6 Boards in the Field on Termination All boards already installed remain the Client’s property. A retrieval instruction must be submitted if you require us to collect them. Standard retrieval charges apply.
13.7 Outstanding Charges
Termination does not remove or reduce your obligation to pay any outstanding invoices or charges for work completed before the termination date.


14. Data Protection
We process client and property information in line with our Privacy Policy.
Data is only shared where required to deliver the service or comply with legal obligations.

15. Governing Law
These Terms & Conditions are governed by the laws of England & Wales.
Any disputes shall be handled exclusively by the courts of England & Wales.

16. Acceptance
By submitting a request for board installation, change, or retrieval, you agree to these Terms & Conditions.

Copyright Notice
The Estate Boards Terms & Conditions are the intellectual property of Le Gallez & Co Ltd, trading as Estate Boards.
All text, structure, clauses, and wording are protected under UK copyright law.
This document may not be reproduced, copied, distributed, modified, or adapted in whole or in part without prior written permission from Le Gallez & Co Ltd.
Unauthorised use of these Terms & Conditions, including copying for commercial or competitor use, is strictly prohibited.